Roadside Assist

Roadside Assist

Cover is limited to R3000 per member per annum. Select Assist is there for you 24 hours a day not only for mechanical and electrical breakdown but also when you are involved in a collision.

Mechanical or Electrical Breakdown
  • Select Assist will tow the vehicle to the nearest repairer. If you are further than 100km from your permanent residence, where available and at Select Assist’s discretion, Select Assist will: Offer car hire assistance (Group A or B) for a maximum of 24 hours (Max. limit of R500 per incident). Please ensure that you have a valid credit card when traveling. Should you need a replacement car, car rental companies will only release the car to you if you have a valid credit card.
OR
  • Offer hotel accommodation for a maximum of 4 people at a hotel of our choice (Max. limit of R500 per incident).If the vehicle needs to be left behind for repair whilst you continue your journey, Select Assist will provide an allowance of R500 per incident to assist with the repatriation of your vehicle.
Collision
  • Tow to the nearest approved panel beater.
Locksmith Assistance
  • Should you lock your keys inside your vehicle call us – we will arrange for a locksmith to assist you and pay for the locksmith’s callout fee and first hour’s labour.
Flat Battery
  • Should you have a flat battery call us – we will arrange for a service provider to assist you jump-start your vehicle or tow it to the nearest repairer and pay for the callout fee and first hour’s labour. It should be noted that jump-starting some vehicles could result in damage to the vehicle’s computer system. Select Assist cannot be held liable should you choose to jump-start your vehicle rather than tow it to the nearest repairer.
Flat tyre
  • Should you have a flat tyre on your vehicle call us – we will arrange for a service provider to change your tyre and pay for the callout fee and first hour’s labour. Please note that no spare tyre will be provided to replace it with.
Your vehicle running out of fuel
  • Should you run out of fuel call us – we will supply 10 litres of fuel and pay for the callout fee and first hour’s labour, however the fuel will be for your account.
Unfortunately Select Assist does not include the cost of, but offers assistance for:
  • A car that is not registered on your Select Assist Insurance policy
  • Parts, new batteries, tyres, locks, keys etc
  • A flat tyre but no spare tyre to replace it with
Select Assist will not be held liable for any repairs or towing costs not authorized by the call centre.