We realise that the success of our company is directly related to the level of service that we provide to our clientele and thus unlike the majority of brokers/ insurers in Southern Africa, we strive for the quest for zero defect relating to service and advice. To make this possible we have integrated IT systems of the highest standards and out administration, claims and sales staff are highly trained and accredited by the FSB.
Select Brokers mainly utilize two IT systems: Brokernet system and The brosist maven system. These systems enable us to provide an in-house administration and claims to ensure that we provide the best service possible.
The claims company (PTY) Ltd this company being incorporated by Select Brokers makes it possible for us to:
- Have immediate access to the claim process.
- Have immediate answers for the policy holder
- Provide efficient service delivery channels
- Provide effective and fair claim settlements
- Provide fast claim turnaround times and service delivery at a dynamic level.